--- title: FAQ | IDX Help Center description: Answers to common questions. --- [Skip to content](https://go.wearefbs.com/idx-help-center/faq#main-content) [![](https://go.wearefbs.com/hs-fs/hubfs/FBS%20Products_transparent_back.png?width=200&height=151&name=FBS%20Products_transparent_back.png)](https://go.wearefbs.com/idx-help-center) - [Help Documentation](https://help.flexmls.com/) - [Academy](https://flexmls.com/flexmls-academy/) Open main navigation Close main navigation - [Help Documentation](https://help.flexmls.com/) - [Academy](https://flexmls.com/flexmls-academy/) - [Contact Us](https://go.wearefbs.com/idx-help-center/contact-us) [Contact Us](https://go.wearefbs.com/idx-help-center/contact-us) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [IDX Help Center](https://go.wearefbs.com/idx-help-center) 2. [FAQ](https://go.wearefbs.com/idx-help-center/faq) # FAQ Answers to common questions. ## About IDX - [NAR - Summary of 2024 MLS Changes](https://go.wearefbs.com/idx-help-center/nar-summary-of-2024-mls-changes) - [What is IDX?](https://go.wearefbs.com/idx-help-center/what-is-idx) - [Formats for obtaining IDX Data](https://go.wearefbs.com/idx-help-center/formats-for-obtaining-idx-data) - [What Does Request Approval Mean?](https://go.wearefbs.com/idx-help-center/what-does-request-approval-mean) - [I am not tech savvy. What IDX service do I sign up for? Will I get a step by step explanation as to what is best for me? Do I get charged for the consult period?](https://go.wearefbs.com/idx-help-center/what-idx-service-do-i-sign-up-for) - [What are the other members’ using since it seems not to be from FBS; how is that compatible?](https://go.wearefbs.com/idx-help-center/what-are-other-members-using) - [If I set this up, what is the turn-around time?](https://go.wearefbs.com/idx-help-center/turn-around-time) - [How many websites can I run my IDX on?](https://go.wearefbs.com/idx-help-center/how-many-websites-can-i-run-my-idx-on) - [Data Sharing and Permissions](https://go.wearefbs.com/idx-help-center/data-sharing-and-permissions) See less ▼ ## Support - [IDX Conversion Process](https://go.wearefbs.com/idx-help-center/idx-conversion-process) - [What Happens if My MLS Merges with Another or Starts a New Database?](https://go.wearefbs.com/idx-help-center/what-happens-if-my-mls-merges) - [What Happened to Full Search?](https://go.wearefbs.com/idx-help-center/what-happened-to-full-search) - [If I already have a website but later want to do the all in one website product, would that mean I'll have to abandon my first website name and create a new website name?](https://go.wearefbs.com/idx-help-center/already-have-a-website) - [I call the Association staff for assistance with this service but they do not seem to have knowledge about this; should they not be knowledgeable about the FBS services when members call about it?](https://go.wearefbs.com/idx-help-center/association-assistance) - [I was told by others that FBS will not have what I need for my website; how true is that?](https://go.wearefbs.com/idx-help-center/will-fbs-have-what-i-need) See less ▼ ## IDX Manager - [Why Can't I Delete Saved Searches?](https://go.wearefbs.com/idx-help-center/why-cant-i-delete-saved-searches) - [Where do I find the IDX Manager?](https://go.wearefbs.com/idx-help-center/where-do-i-find-the-idx-manager) - [Set Your Default Mobile IDX search](https://go.wearefbs.com/idx-help-center/set-your-default-mobile-idx-search) ## Looking for the Spark API? - [Looking for Spark API Access?](https://go.wearefbs.com/idx-help-center/looking-for-spark-api-access) - [What’s the difference with IDX from API and RETS?](https://go.wearefbs.com/idx-help-center/whats-the-difference-with-idx-from-api-and-rets) ## Listings - [Broker Attribution](https://go.wearefbs.com/idx-help-center/broker-attribution) - [What is the difference between the agent product and the broker product for Smart Frame?](https://go.wearefbs.com/idx-help-center/difference-between-agent-broker) - [Can I only display my listings?](https://go.wearefbs.com/idx-help-center/can-i-only-display-my-listings) - [I am the Principal Broker, can I opt to display only my exclusive office listings? Can I add listings manually directly to the website or all these must come as a feed from the MLS?](https://go.wearefbs.com/idx-help-center/principal-broker-office-listings) - [I have a new website, what do I need to do in getting a feed of the listings to display?](https://go.wearefbs.com/idx-help-center/new-website-feed-of-listings) - [How will all other listings show on my website if they are not my listings?](https://go.wearefbs.com/idx-help-center/others-listings) - [If I display all others, do I need to get permission from these agents or only from the MLS?](https://go.wearefbs.com/idx-help-center/listing-permission) See less ▼ ## My IDX 'Contact Me' Info Isn't Correct - [Updating Your IDX Contact Me Information](https://go.wearefbs.com/idx-help-center/updating-your-idx-contact-me-information) ## Billing - [Terms of Use](https://go.wearefbs.com/idx-help-center/terms-of-use) - [What's the cheapest (one time payment) option for idx implementation?](https://go.wearefbs.com/idx-help-center/cheapest-option) - [Pricing](https://go.wearefbs.com/idx-help-center/pricing) - [Will I get a notification about renewing?](https://go.wearefbs.com/idx-help-center/renewal-notification) - [Refund and Cancellation Policy](https://go.wearefbs.com/idx-help-center/refund-and-cancellation-policy) - [About Our IDX Solutions](https://go.wearefbs.com/idx-help-center/about-our-idx-solutions#main-content) - [Developer Resources](https://go.wearefbs.com/idx-help-center/about-our-idx-solutions#developer-resources) - [Flexmls® IDX WordPress Plugin](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#main-content) - [Getting Started](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#getting-started) - [Using the Widgets](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#using-the-widgets) - [The Widgets](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#the-widgets) - [Examples](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#examples) - [SEO Tips](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#seo-tips) - [No Listings/Search Results Displaying on the Site](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#no-listings-search-results-displaying-on-the-site) - [WordPress Plugin FAQ](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#wordpress-plugin-faq) - [Transition](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#transition) - [Troubleshooting](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#troubleshooting) - [Patch Notes](https://go.wearefbs.com/idx-help-center/flexmls-idx-wordpress-plugin#patch-notes) - [Flexmls® IDX SmartFrames](https://go.wearefbs.com/idx-help-center/flexmls-idx-smartframes#main-content) - [Getting Started](https://go.wearefbs.com/idx-help-center/flexmls-idx-smartframes#getting-started) - [IDX Manager Steps](https://go.wearefbs.com/idx-help-center/flexmls-idx-smartframes#idx-manager-steps) - [Creating Custom Links](https://go.wearefbs.com/idx-help-center/flexmls-idx-smartframes#creating-custom-links) - [Smart Frame API](https://go.wearefbs.com/idx-help-center/flexmls-idx-smartframes#smart-frame-api) - [Tips & Tricks](https://go.wearefbs.com/idx-help-center/flexmls-idx-smartframes#tips-tricks) - [Smart Frame Installation Guides](https://go.wearefbs.com/idx-help-center/flexmls-idx-smartframes#smart-frame-installation-guides) - [Training](https://go.wearefbs.com/idx-help-center/training#main-content) - [Lead Management](https://go.wearefbs.com/idx-help-center/training#lead-management) - [Tip Videos](https://go.wearefbs.com/idx-help-center/training#tip-videos) - [Tips & Tricks!](https://go.wearefbs.com/idx-help-center/tips-tricks#main-content) - [Flexmls IDX Lite Help](https://go.wearefbs.com/idx-help-center/tips-tricks#flexmls-idx-lite-help) - [Wordpress Tips & Tricks](https://go.wearefbs.com/idx-help-center/tips-tricks#wordpress-tips-tricks) - [Forwarding/Masking Your Domain](https://go.wearefbs.com/idx-help-center/tips-tricks#forwarding-masking-your-domain) - [Social Media & Marketing Tips](https://go.wearefbs.com/idx-help-center/tips-tricks#social-media-marketing-tips) - [Add MLS search to your email signature](https://go.wearefbs.com/idx-help-center/tips-tricks#add-mls-search-to-your-email-signature) - [Not Finding A Solution on Our Site?](https://go.wearefbs.com/idx-help-center/tips-tricks#not-finding-a-solution-on-our-site) - [FAQ](https://go.wearefbs.com/idx-help-center/faq#main-content) - [About IDX](https://go.wearefbs.com/idx-help-center/faq#about-idx) - [Support](https://go.wearefbs.com/idx-help-center/faq#support) - [IDX Manager](https://go.wearefbs.com/idx-help-center/faq#idx-manager) - [Looking for the Spark API?](https://go.wearefbs.com/idx-help-center/faq#looking-for-the-spark-api) - [Listings](https://go.wearefbs.com/idx-help-center/faq#listings) - [My IDX 'Contact Me' Info Isn't Correct](https://go.wearefbs.com/idx-help-center/faq#my-idx-contact-me-info-isnt-correct) - [Billing](https://go.wearefbs.com/idx-help-center/faq#billing) [![FBS\_Blue](https://go.wearefbs.com/hs-fs/hubfs/FBS/FBS%20Logos/FBS_Blue.png?width=100&height=49&name=FBS_Blue.png "FBS_Blue")](https://wearefbs.com/) 4601 33rd Ave S, Fargo, ND 58104 [mailto:idxsupport@flexmls.com](mailto:idxsupport@flexmls.com) Copyright © 2025, FBS, Inc.